Privacy Policy

SunBuilder respect your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

• Make a purchase through our online shop
• Contact us through our website or email
• Submit an inquiry, including wholesale inquiries
• Subscribe to updates or communicate with us
   

The information we collect may include:

• Name
• Email address
• Phone number
• Shipping and billing address
• Order details and communication content
   

We only collect information that is necessary to provide our products and services.

2. How We Use Your Information

We use personal information to:

• Process and fulfill orders
• Communicate with you about purchases or inquiries
• Respond to customer service or wholesale requests
• Improve our products, services, and website experience
• Comply with legal and regulatory requirements
   

We do not sell or rent your personal information to third parties.

By providing personal information to us, you consent to its collection, use, and disclosure as described in this Privacy Policy.
You may withdraw your consent at any time, subject to legal or contractual restrictions.

We may share your information only when necessary:

• With service providers (such as payment processors or shipping providers) to complete transactions
   
• When required by law or legal process
   

All third parties we work with are expected to protect your information and use it only for the intended purpose.

We take reasonable steps to protect personal information from loss, misuse, unauthorized access, disclosure, or alteration.
Information is stored securely and accessed only by authorized personnel.

While we take precautions, no method of transmission over the internet or electronic storage is completely secure.

You have the right to:

• Request access to your personal information
   
• Request corrections to inaccurate or incomplete information
   

To make a request, please contact us using the information below.

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.

Our website may use basic cookies or similar technologies to improve functionality and user experience.
You may adjust your browser settings to refuse cookies if you prefer.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

SunBuilder
Email: info@sunbuilder.ca